Season Pass FAQ
(BE ADVISED: The Pass Office is open again at the Bus Barn in Bend M-F 10-4.
It's open at Mt Bachelor Ski and Sport Sat-Sun 8-4)
Online Pass Buying FAQ's
Q. How do I use a gift card to buy my pass?
A. Gift cards cannot be used online. In order to use a Mt. Bachelor Gift Card to buy your pass you can call us at 541-382-1709, or you can visit us at the Season Pass Office at 115 SW Columbia Street. The season pass office will open September 15th from 10:00am - 5:30 Monday through Friday.
Q. I am buying a pass for a friend, grandchild, etc, how do I do this?
A. You'll be able purchase these online. If it's for a new pass, the guardian (over 18) must build their profile first. The information for the pass holder(s) is entered later in the process. New pass purchases will require a signed paper release form and photo ID upon pass pickup.
Q. I have a voucher, how do I use this to get my pass?
A. Vouchers can't be used online, simply call 541-382-1709 to have it applied to your purchase.
Q. My birthday is in [August, September, October, November, December], what pass do I purchase?
A. Your age on the *day you buy* your pass is how your age is determined for your pass. Thus plan your purchase accordingly!
Q. I am having problems buying online, how do I get help?
A. If you need assistance with your online purchase, you can email us at tickets@mtbachelor.com, or contact us over the phone at 541-382-1709 Monday - Friday 8:00am - 4:30pm
Q. Are you still offering the Combo Pass?
A. Our newly reduced season pass prices reflect more savings than the combo pass discounts from last year.
SEASON PASS OFFICES FAQ’S
Q. When will the Season Pass Office open?
A. The pass office in Bend will open September 15. Hours: Monday - Friday 10am to 5:30pm. Season Pass Office moves to the mountain November 20th and will not be open for business that day. Be advised:The best time to get your pass is after October 1st at the season pass office or at a picture party at Cascade Lakes Brewery, October 29th or November 5th.
Q. Where is the in-town Season Pass Office located?
A. The Season Pass Office is located at 115 SW Columbia (the same building as the ski swap). Click here for a map.
Q. What do I need to bring with me to get my pass?
A. Photo identification is required with proof of age; passes will not be issued without one. Please be prepared to sign a release form. Children under 18 will need to bring a signed release or be accompanied by their legal guardian.
Q. Can I wear my crazy cool wig/hat/fake teeth/sunglasses in my pass picture?
A. Pass photos are intended for identification purposes so you will be kindly asked to remove your hat, sun glasses, and any witty costumes prior to your pass photo. Your cooperation is appreciated!
Q. When is the last day that I can get my picture taken in town?
A. November 19th. On Nov. 20TH the Season Pass Office moves to the mountain and will NOT be open for business that day. We will reopen Nov. 21st.
Q. Do I have to get my picture and pass before September 30 to get the good deal?
A. No, you just need to purchase before midnight September 30th. We strongly recommend getting your picture taken before coming to the mountain. The lines will be shorter if you come in October. The longer you wait, the longer the lines with estimates of 2-3 hours of waiting opening day. If you are re-activating your pass, no picture is needed, last year's pass will work direct-to-lift.
Q. Can I get my picture taken at the mountain?
A. Pictures can be taken at the guest service building, but we highly advise getting your pass photo prior to your first day of skiing. Lines at the pass office can be long the first few weeks of the season. If you must wait until you arrive at the mountain, try to get to the pass office early, or visit on a weekday. The last day to take your picture and pick up your season pass IN TOWN is November 19th.
SEASON PASS PRICES, PRODUCTS AND ADD-ON FAQ’S
Q. When will you release day ticket prices and how much will they be?
A. Our day lift ticket rates will be announced prior to our season opening. Season passes will remain the best purchase for guests riding more than 10-12 days per season. 5 and 10 day tickets will be available all season long.
Q. Is there a spouse or family discount?
A. Not in the same format as last season. Our newly reduced season pass prices reflect more savings than the discounts from last year. Prices on 2008-09 season passes have been reduced to a greater extent than the spouse or family discount previously represented.
Q. Will you be offering Flexride Tickets?
A. Yes. More information will be available when day lift ticket prices are announced. New Flexride tickets, remaining value on 2006-07 tickets and last season’s Flexride tickets are valid through June 2009.
Q. Will Mt Bachelor offer the Express Pass?
A. Due to this year’s season-long availability of 5 and 10 day passes along with reduced season passes, the Express Pass will not be offered this season.
Q. Will there be Super Shuttle Pass?
A. This season Mt Bachelor will offer a punch card for guests to pre-purchase rides to and from the mountain. Please check back for announcements.
Q. Why isn’t there a renewal or combo pass discount?
A. Our simplified and newly reduced season pass structure reflects more savings than the discounts from last year.
Q. Can I add on my ski corral purchase to my season pass?
A. This year, ski corral services are available for purchase on a day-to-day basis. The service is included with seasonal locker rentals.
Q. Where can I buy a corporate pass?
A. Corporate Passes are available at the Mt. Bachelor Sports Education Foundation (MBSEF). 100% of the proceeds benefit the kids and the sports program. For info or to purchase a corporate pass, please visit www.mbsef.org, or contact Molly at 541-388-0002.
