snowy-mountain
snowy-mountain

COMMUNITY

COMMUNITY

MT. BACHELOR LOST AND FOUND

Lost & Found pickup available 9:00 a.m. to noon Friday through Monday ONLY through May 25, 2026.


SUBMIT A LOST ITEM FORM

*Please note: Submitted forms will only receive an email response if your item has been found.

PHONES, KEYS, WALLETS, IDs, PURSES

Once found these items are delivered to the Guest Services on the ground floor of the Mountain Gateway Building. Inquire there in person on the day the loss occurs, or please submit a Lost Item Form. Items will be held for 14 days.


SOFT GOODS (i.e. gloves, hats, scarves, goggles, shoes, backpacks, etc.)

When found these items make their way to the lost and found bins located at the Guest Services on the ground floor of the Mountain Gateway Building. or to the Sunrise Rental Shop on the lower level of Sunrise Lodge. You will need to visit in person (between 9:00 a.m. and 4:00 p.m.) to see if your lost item was turned in. Items will be held for 14 days. Unclaimed items will be donated to local charities.


SKI / RIDE EQUIPMENT (i.e. skis, snowboards, ski/board boots, poles):

These can be a big loss and we do our best to reunite found items with their owners. Once found, these items make their way to the Mountain Host Information Desk located upstairs at West Village Lodge. Inquire in person on the day the loss occurs or submit a Lost Item Form. Items will be held for 14 days.


MORE INFORMATION

Lost & Found pick-up (or drop-off for found items) locations and base area maps can be found by following the link below:

BASE AREA MAPS

If we have located your item, we will email you back and arrange a time for pickup at the mountain. In the case that you live out of state and/or are not available to pick-up your item, we can arrange an alternative way for you to receive your item(s). Please note that you will be responsible for any shipping and handling fees.

To increase your odds of your lost item being found and any found items being properly identified, please be ready to provide the following information when you submit your Lost Item Form: 

  • Detailed description of the lost item — brand, model, color, size, etc.
  • Last known location of the item
  • Last know date / time it was used or seen
  • Picture of the missing item (if applicable)*

*The best way for us to confidently reunite guests with their missing gear is when we are provided with a picture of it. We recommend taking photos of all your personal gear and ski/snowboard items in advance of visiting the resort. Better yet, throw a sticker on your gear with a contact number so we can get it back to you even quicker.

 

SUBMIT A LOST ITEM FORM

 

Find an item after business hours and looking for a place to turn it in?

If you have recovered an item, outside of the resort's regular operating hours, please contact our Guest Services team at info@mtbachelor.com, for further instructions on where to turn an item in.