MT. BACHELOR SKI & RIDE SCHOOL
There are no refunds on lesson products; only winter vouchers will be offered for cancelled Ski & Ride Lessons.
LESSON CANCELLATION POLICY
Mt. Bachelor Ski & Ride School does not issue any cash refunds (or refunds to the original form of payment) once a lesson product or program has been purchased. Only winter product credit will be offered in exchange for Ski & Ride School lesson or program cancellations. Lesson reservations may be canceled at any time up until 5:00 p.m. the day prior to your scheduled lesson or program start date in exchange for a winter credit valued at 100% of the product cost. Credit will be automatically loaded onto the purchaser’s account and can be applied to any future lesson, rental, or lift access product purchase (of equal or lesser value), valid for redemption at any time throughout the season in which it was issued.
No-shows will forfeit 100% of the reservation product cost and will not be eligible to receive a product credit for future use. There are no refunds for any session that has started or is underway. Once a session begins, session date/time changes are not allowed.
LATE ARRIVAL POLICY
FOR PRIVATE LESSONS:
3-Hour Private lessons are granted a 30 minute late arrival grace period, after which Mt. Bachelor's Lesson Cancellation and Re-Booking policy will go into effect; students will not be guaranteed participation in their lesson and will be required to change their lesson to an alternative day or forfeit 100% of the reservation cost.
FOR GROUP LESSONS:
Group Lessons are granted a 15 minute late arrival grace period, after which Mt. Bachelor's Lesson Cancellation and Re-booking policy will go into effect; students will not be guaranteed participation in their lesson and will be required to change their lesson to an alternative day or forfeit 100% of the reservation cost.
KIDS MULTI-WEEK LESSON PROGRAMS
The standard cancellation policy for Mt. Bachelor's Ski & Ride School applies to all Kids Multi-Week Programs, and also includes the following policies that are specific to this program:
There will be no refunds or winter credit issed for any session that has started or is underway. Once a session begins, session date/time changes are not allowed. Although the programs are offered on Saturdays and Sundays, participants cannot mix & match Saturday & Sunday attendance.
The program fee is structured such that each enrolled participant is paying for the option to attend every lesson day offered during the session. Mt. Bachelor is reserving a spot for your child each day of the session. Accordingly, program fees are not pro-rated on a per-day basis and there shall be no provision for partial refunds in the event a child misses one or more lesson days.
There are no make-up days for individuals who miss a lesson day.
In the rare event of a full mountain closure on a lesson day for the 8-Week Program, Mt. Bachelor will designate a make-up day for all affected session participants. If a student cannot or chooses not to participate on the designated make-up day, there will be no additional make-up days provided. No make-up days will be offered for the 3-Week & 4-Week Programs.
All parents and students must agree to the Terms & Conditions of the All Mountain Progression and/or Mighty Mites Skiing and Snowboarding programs. Failure to comply with these terms and condition may result in a child being asked to leave the program.
SKI OR BOARD IN 4℠ PROGRAM
(Formally Ski or Ride in 5)
Mt. Bachelor Ski & Ride School does not issue any cash refunds (or refunds to the original form of payment) once a lesson product or program has been purchased.
All Ski or Board in 4℠ products are non-transferable and non-refundable even if the lessons are never redeemed or the pass is never used or picked-up. Only winter product credit will be offered in exchange for a SOBI4℠ program cancellation. SOBI4℠ products that have not redeemed any lesson vouchers may be canceled at any time prior to April 19, 2027 in exchange for a winter credit valued at 100% of the product cost.
Partially used SOBI4℠ products, in which one or more of the (4) lesson vouchers have been redeemed, may also be canceled at any time prior to April 19, 2027 in exchange for a pro-rated winter credit for the value of the remaining lessons.
Vouchers will be automatically loaded onto the purchaser’s account and can be applied to any future lesson, rental, or lift access product purchase (of equal or lesser value), valid for redemption at any time throughout the season in which it was issued.
SOBI4℠ lesson reservations may be canceled at any time up until 5:00 p.m. the day prior to your scheduled lesson in exchange for the full value of the lesson voucher. Lesson vouchers for cancellations will be automatically restored to the participant’s account and can be applied to a future SORI5℠ lesson, valid for redemption through April 19, 2027.
Participants may only attend the lesson date(s) and time(s) that was selected at time of booking, sessions may not be switched or refunded if you are unable to attend the lesson once it is underway. No-shows will forfeit 100% of the reservation product cost and will not be eligible to receive a replacement lesson voucher for future use.
Any unused lesson days after April 19, 2027 cannot be refunded and no credit of days or dollars shall be allowed to carry-over into later on in the winter 26/27 season or into the 27/28 winter season.
SOBI4℠ TERMS & CONDITIONS:
This program is designed exclusively for those new to alpine/downhill snow sports. It is not meant for someone who already knows how to ski or snowboard and wants to crossover to to the other discipline. If you are familiar with skiing or riding and can get on chairlifts, know about the mountain, or have done it before, this program is not for you. We will be assessing this at the outset of the program. If you are deemed to be already a downhill snow sports participant by your instructor, we will excuse you from the program.
RENTAL EQUIPMENT
Rentals are available for pick-up 30 minutes prior to lifts opening and are due back within 15 minutes of lifts closing.
All products are non-transferable and non-refundable even if the rental is never used or picked-up. Rental purchases expire at the end of the designated time frame of the reservation, whether the rental is used or not.
Cancellations made 48 hours or more from the reservation date will be issued a winter credit for 100% of the product value. Cancellations made within 48 hours of the reservation start date will be issued a winter credit for 100% of the product value, minus a $25 restocking fee. Credit will be automatically loaded onto the guest's online account and can be applied to any future rental, lesson, lift ticket, or pass purchase. All vouchers will expire at the end of the winter 26/27 season.
A credit card is required as a deposit on all rental gear. Unreturned equipment is subject to an automatic credit card charge of the full retail value of the equipment.
A parent/guardian signature is required for all renters under 18 years of age. If you will not be accompanying your child on his/her visit to Mt. Bachelor, please print and sign a Rental Agreement Form and have your child bring it with him/her to the mountain.
In consideration of your safety, rental equipment must be used by the same individual checking out the equipment. In addition, Mt. Bachelor's rental ski boots can only be used in combination with Mt. Bachelor's rental skis as part of a package; ski boots cannot be rented separately.
If Rental Insurance is purchased along with a rental product then the following language applies:
Mt. Bachelor will absorb the cost of repairing any damaged equipment caused by normal use, however, the renter is still responsible for the FULL value of any lost misplaced or stolen equipment or damage due to negligence.